Privacy Policy

Effective Date: 20 July 2026

At Mero Magnets, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect:

• Your name
• Email address
• Phone number (if provided)
• Billing and shipping address
• Order details
• Photos and images you upload for your personalised magnets
• Payment information (processed securely by our payment provider—we do not store your credit card details)
• Information about how you use our website, including cookies and analytics data

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Create your personalised magnets
• Communicate with you about your order
• Arrange shipping and delivery
• Respond to customer enquiries
• Improve our website and customer experience
• Meet our legal and accounting obligations

We will only use your uploaded photos to produce the products you have ordered.

Photo Uploads

The photos you upload remain your property.

By uploading images, you confirm that:

• You own the images or have permission to use them.
• The images do not infringe another person's copyright, privacy, or other legal rights.

Your uploaded photos are used solely to create your personalised order unless you give us permission to use them for marketing.

Marketing

We will never use your photos or completed products in advertising, social media, or on our website without your explicit permission.

Payment Security

Payments are processed securely through trusted third-party payment providers. We do not store your credit or debit card information.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

• Payment providers
• Shipping and courier companies
• Website hosting and technical service providers

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

• Keep items in your shopping cart
• Remember your preferences
• Improve website performance
• Analyse website traffic

You can disable cookies through your browser settings, although some parts of the website may not function correctly.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.

While we use secure systems and trusted service providers, no method of internet transmission is completely secure.

Data Retention

We retain your order information and uploaded photos only for as long as reasonably necessary to complete your order, provide customer support, comply with legal obligations, or resolve disputes.

Once no longer required, your uploaded images are securely deleted.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of your personal information
• Ask questions about how your information is used

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Mero Magnets
Email: hello@meromagnets.co.nz