Got questions?
FAQ's
What size are the magnets?
Each magnet is 5cm x 5cm square magnet.
What kind of photos work best?
Bright, clear, high-resolution photos work best. Avoid very dark or low-quality images. If there are any issues, we’ll contact you before printing.
Can I use photos of pets, friends, or groups — not just family?
Absolutely! Any photo that means something to you works beautifully — pets, friends, group photos, holidays, anything you’d like to relive every day.
Are the magnets durable?
Yes — our magnets are made using a premium 5-layer construction, making them stronger and more durable than standard photo magnets, built to last on your fridge for years to come.
Can I purchase magnets in bulk for my business?
Yes, they are perfect for wedding favors, birthday favors, corporate gifts and also for your own business advertising. Email us at hello@meromagnets.co.nz and we can chat through your requirements and special bulk pricing.
What payment methods do you accept?
We accept all major credit and debit cards through our secure Stripe checkout.
Can I cancel or change my order after placing it?
Since every magnet is custom printed, we start production quickly after your order is placed. If you need to cancel or change something, email us at hello@meromagnets.co.nz as soon as possible and we’ll do our best to help before printing begins.
Can I send magnets as a gift to someone else’s address?
Yes! Just enter their shipping address at checkout instead of your own, and we’ll send it straight to them.
How long does it take to arrive?
Orders are made within 1–3 business days. Delivery times then vary — New Zealand wide is 2–4 business days, please allow 3–6 business days for rural.
Do you ship outside New Zealand?
At this stage we only ship within New Zealand, both North and South Island.
How much is shipping?
$7.00 flat fee NZ wide, and $13.00 for rural.
What if I have an issue with my order?
If anything isn’t right, email us at hello@meromagnets.co.nz, and we’ll sort it out.
MERO MAGNETS